Privacy Policy

1. Introduction

Banking Starlight ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website banking-starlight.com and use our services related to Quebec French culture education and community engagement.

2. Information We Collect

2.1 Information You Provide

We may collect information you voluntarily provide to us, including:

• Contact information (name, email address, phone number)
• Messages and communications sent through our contact forms
• Subscription information for our cultural newsletters
• Feedback and survey responses

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• Device information (browser type, operating system)
• Usage data (pages visited, time spent on site)
• IP address and location data
• Cookies and similar tracking technologies

3. How We Use Your Information

We use collected information for the following purposes:

• To respond to your inquiries and provide customer support
• To send you information about Quebec French culture and our services
• To improve our website and user experience
• To analyze website usage and trends
• To comply with legal obligations
• To protect against fraud and security threats

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With your explicit consent
• To comply with legal requirements or court orders
• To protect our rights, property, or safety
• With service providers who assist in our operations (under strict confidentiality agreements)
• In connection with a business transfer or merger

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and experiences
• Ensure website security and functionality

You can control cookie settings through your browser preferences. Please see our Cookie Policy for detailed information.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Contact form submissions are typically retained for 2 years for customer service purposes.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data
• Objection: Object to processing of your information
• Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at [email protected].

9. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will post the updated policy on our website and update the "Last updated" date. Continued use of our website after changes constitutes acceptance of the updated policy.

13. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us: